Legal Policies & Terms
CLEARSET ADS LTD operates under UK law. The documents below govern how we handle your data, the terms of our client engagements, and our use of cookies.
Privacy Policy
Last updated: 1 January 2025. This policy applies to CLEARSET ADS LTD, registered in England and Wales. We are committed to protecting personal data in accordance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
CLEARSET ADS LTD is the data controller for information collected through this website and our client engagements. You can reach us at support@clearsetads.com.
2. Data We Collect
We collect name, email address, phone number, and business details submitted via our contact form or during onboarding. We also collect technical data such as IP address, browser type, and pages visited via cookies and server logs.
3. How We Use Your Data
We use personal data to respond to enquiries, deliver contracted services, issue invoices, and comply with legal obligations. We do not sell personal data to third parties or use it for unsolicited marketing without your consent.
4. Lawful Basis for Processing
Processing is based on: (a) contract performance, when data is necessary to deliver our services; (b) legitimate interests, for website analytics and business communications; (c) legal obligation, where required by UK law; and (d) consent, where explicitly obtained.
5. Data Retention
Client data is retained for six years following the end of a contract in accordance with UK tax and accounting requirements. Enquiry data from non-clients is deleted within 12 months if no engagement follows.
6. Third-Party Processors
We use vetted sub-processors including Google (Analytics, Ads), Meta (Ads Manager), and our CRM and invoicing providers. All processors are bound by data processing agreements consistent with UK GDPR requirements.
7. International Transfers
Some processors operate outside the UK. Where data is transferred internationally, we rely on UK adequacy decisions or standard contractual clauses to ensure equivalent protection.
8. Your Rights
Under UK GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. To exercise any right, email support@clearsetads.com. You may also lodge a complaint with the ICO at ico.org.uk.
9. Data Security
We apply appropriate technical and organisational measures including TLS encryption, access controls, and regular security reviews to protect personal data against unauthorised access, loss, or disclosure.
10. Changes to This Policy
We may update this policy to reflect changes in law or our practices. Material changes will be communicated via email to active clients. The current version is always available on this page with a revised date.
Terms & Conditions
Last updated: 1 January 2025. These Terms & Conditions govern all service agreements between CLEARSET ADS LTD and its clients. By engaging our services you agree to these terms.
1. Definitions
"Agency" means CLEARSET ADS LTD. "Client" means any individual or organisation purchasing services. "Services" means digital marketing, advertising management, branding, SEO, or analytics services as specified in the agreed proposal or statement of work.
2. Scope of Services
The scope, deliverables, and timeline of each engagement are defined in a written proposal or statement of work agreed between the Agency and Client before work commences. No verbal commitments outside that document are binding.
3. Fees and Payment
Fees are stated in GBP unless otherwise agreed. Invoices are due within 14 days of issue. Late payments accrue interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts Act 1998.
4. Ad Spend and Third-Party Budgets
Ad spend paid directly to platforms such as Meta or Google is separate from Agency fees. The Client is solely responsible for funding platform accounts. The Agency is not liable for platform policy changes, account suspensions, or ad spend depletion.
5. Intellectual Property
Upon full payment, the Client receives a licence to use all creative deliverables produced for their account. The Agency retains the right to reference the engagement in its portfolio unless the Client requests confidentiality in writing. Proprietary tools and methodologies remain the Agency's property.
6. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the engagement. This obligation survives termination of the agreement for a period of two years.
7. Performance and Results
The Agency applies professional skill and industry-standard practices to all campaigns. However, no specific revenue, ROAS, or ranking outcomes are guaranteed, as results depend on platform algorithms, market conditions, and client-side factors outside our control.
8. Limitation of Liability
The Agency's total liability for any claim arising from a service engagement shall not exceed the fees paid by the Client in the three months preceding the claim. The Agency is not liable for indirect, consequential, or loss-of-profit damages.
9. Termination
Either party may terminate a rolling engagement with 30 days' written notice. Project-based engagements may be terminated by the Client subject to payment for all work completed to date. The Agency may terminate immediately for non-payment or material breach.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.